Program Content: This presentation will include 55 years of experience with the same team in the Business world and then the benefits and experience of playing junior high, high school, college and professional football. It makes no difference what business or profession one is in. Nothing can be accomplished alone. It takes teamwork to be successful at anything we do in life.
Gary Adams, Executive Vice President, First Collection Services
Program Content: This presentation delves into innovative strategies for freeing/creating more time for you and your revenue cycle teams to get back to doing the work you love. Work that can really make a difference in the growth and management of your organization. Rather than solely focusing on time management, it will explore how efficient resource allocation and optimization can provide opportunities to pursue our passions within the business context. Key topics include identifying and eliminating time-wasting activities, streamlining processes, utilizing technology effectively, redefining priorities, and aligning tasks with to strengths and interests. By incorporating real-world examples and case studies, attendees will gain insights into unlocking valuable time resources and discovering ways to combine their passions with business goals, resulting in heightened productivity, job satisfaction, and sustained growth.
Lori Zindl, President, OS inc.
Program Content: The costs associated with labor are the single largest expense for any healthcare organization. In this session we will show you how to use real-time data analytics to more effectively plan and manage your workforce for improved patient care, employee satisfaction, and profitability.
Neal Peterson, National Sales Consultant, The Craneware Group
Program Content: This presentation will cover the important keys to understanding around price transparency, The No Surprises Act, machine-readable file requirements, and how hospitals can prepare themselves to meet these requirements. Additional topics will include how to handle any type of CMS violations that are received, and the best practices to maintain compliance in a rapidly changing environment.
Ryan Breneman, Stroudwater Associates
Program Content: In the current economic climate, healthcare organizations face significant challenges due to rising costs of equipment and supplies. Recent events, including global supply chain disruptions and increased tariffs, have exacerbated these issues, making it crucial for organizations to adopt effective strategies to manage and mitigate these impacts.
Mark Rafalski, Director, Forvis Mazars
Maintaining a complete, correct, and compliant chargemaster (CDM) is critical to your organization’s financial health— but doing so efficiently in today’s complex healthcare landscape requires more than just routine updates.
Join this educational session to explore proven best practices for successful chargemaster management. We’ll discuss practical strategies that leading organizations use to improve workflow efficiency, enhance collaboration between clinical and financial teams, and stay ahead of regulatory change.
Led by industry expert and supported by insights from high-performing healthcare organizations, this session is designed to empower your team with actionable tools to sustain a robust, compliant CDM—regardless of the tools you use.
Let’s explore how to move from reactive to strategic chargemaster management—driving lasting financial and operational success.
Andrea Strosnider, Customer Success Manager, The Craneware Group
Program Content: This presentation will provide an update on federal healthcare policy and issues that will impact healthcare organizations. This session will include the impact of the reconciliation bill on healthcare providers, current CMS proposed changes to policies and regulations that will impact reimbursement and State payer initiatives.
Chad Mulvany, Director, Forvis Mazars
Program Content: This session explores an insightful session as we discuss ethics. Topics will include why we learn about ethics, where our ethics come from, using a code of ethics, solving ethical dilemmas, and working with the Code of Ethics Implementation Guide from the Institute of Internal Auditors (IIA). We’ll also use an interactive case study and explore rationalization, bias, and other moral topics.
Brandy Tuft, Managing Director, Forvis Mazars
Brandon Locknar, Senior Associate II, Forvis Mazars
Program Content: Corporate insurers—especially those operating Medicare Advantage plans—are draining hospitals through a calculated mix of delayed payments, excessive denials, and manipulative reimbursement schemes. In this powerful keynote, nationally recognized healthcare advocate Mark Craig brings together frontline accounts, revealing data, and in-depth policy analysis to expose how insurance corporations are quietly destabilizing America’s hospitals.
Drawing from his investigative work and real-world experience with hospitals across the country, Mark reveals how these practices are accelerating closures, threatening the independence of community health systems, and forcing providers to absorb unsustainable administrative burdens—all while insurers post record profits. But this presentation is not just a diagnosis—it’s a battle plan. Mark shares actionable strategies hospitals can use today to reclaim revenue and hold insurers accountable.
Attendees will also gain tools to educate lawmakers, engage community allies, and advocate for systemic reforms that restore accountability, fairness, and transparency to our healthcare system. This is more than a policy discussion—it’s a roadmap for reclaiming control from corporate insurers and ensuring that healthcare decisions remain where they belong: with clinicians and communities, not shareholders.
Mark Craig, CEO, Write-Off Warrior
