Diamond Sponsors


Tina Creel

As an AHA member, you don’t need to call in outside consultants when searching for business solutions. AHASI, a subsidiary of the Arkansas Hospital Association, is your in-house consulting firm, trusted for years by hospitals of all sizes throughout the state.  AHASI offers carefully vetted business services to AHA members at specially brokered rates. Need help problem solving on specific projects or in a particular department? One consultation with our team will connect you to companies with proven records of service specifically to hospitals.  We are dedicated to your hospital’s outcomes, and that’s why we connect you with exactly the help you need to meet today’s health care business challenges. Join your fellow member hospitals: Let AHASI connect you to top hospital business solutions.


John Dominick




Whatever you need to thrive and grow, Bank of America Healthcare Banking™ is by your side with the resources, solutions and vision to see you through. Drawing on more than 30 years of experience serving hospitals, healthcare facilities and institutions, we deliver smart solutions that make it easier to do business, and the expertise to help you take on what’s next.


Lynann Papan



CompleteCare is a day-one patient-pay billing company that services hospitals and healthcare facilities around the nation.  We pride ourselves on compassionately collecting more of your patient-pay dollars for less than your cost to collect.  Our many payment options also provide your patients the ability to make manageable payments as conveniently as possible through IVR (interactive voice response), PayPal, eStatements, SMS texts, patient services representatives, Apple Wallet, Google Pay, co-branded website, and more. CompleteCare can also process all your statement/letter printing and mailing services in-house. We’ve been doing this for almost 40 years…and we are really good at it.  Visit our website for more details:  www.completecare.com.

Bill Munn


A trusted partner for more than 40 years, Elevate Patient Financial Solutions℠ delivers superior RCM solutions to hospitals, health systems, and health providers nationwide. Formerly known as MedData and RevClaims, ElevatePFS℠ provides best-in-class services and innovative, specialized technology to address the most complex challenges of the revenue cycle. Our teams possess unmatched industry experience, service-specific expertise and a commitment to continuous improvement, excellence, and results for our clients. Our services include Eligibility & Disability, Self-Pay, Third Party Liability, Workers’ Compensation, Veterans Administration, COB Denials, Out-of-State Eligibility, and A/R Services, including A/R billing and insurance follow up, legacy conversions and project-specific aged A/R work down. With in-depth, state-specific knowledge and a coast-to-coast presence, we offer exceptional performance and an outstanding client experience.


                 Erika Rohrer



Firstsource Healthcare Providers is a division of Firstsource Solutions Limited, a global leader in digital-first Business Process Management (BPM) solutions. Firstsource Healthcare Providers brings together two industry-leading brands – MedAssist and PatientMatters – helping hospitals and health systems unlock their revenue cycle potential while elevating the patient financial experience. Our Digital First, Digital Now approach coupled with the human touch heightens engagement across the patient journey, rapidly maximizing reimbursement, increasing cash flow, and reducing bad debt. We currently help over a thousand hospitals, health systems, and physician group practices across the US personalize patient engagement and drive revenue excellence. Visit https://www.firstsource.com/healthcare/healthcare-providers for more information.


Derek Pierce, CPA, FHFMA, Partner



FORVIS, LLP ranks among the nation’s top 10 professional services firms. Created by the merger of equals of BKD, LLP and Dixon Hughes Goodman, LLP (DHG), FORVIS is driven by the commitment to use our forward vision to deliver unmatched client experiences.

FORVIS is built upon the strong legacies of BKD and DHG, which are reflected in a name that represents our unique focus on preparing our clients for what is next. With more than 5,400 dedicated professionals who serve clients in all 50 states, as well as across the globe, FORVIS will offer comprehensive assurance, tax, advisory, and wealth management services.


Bill Nesmith



Franklin Service Inc. (FSI) has been improving revenue streams for healthcare providers across the Southeast for over 40 years. As a trusted partner of Large Healthcare systems to small Rural Hospitals,  FSI consistently provides professional services with outstanding results.  By utilizing the latest technology with experienced healthcare staffing, FSI clients enjoy critical revenue flow that may be the difference in their success. With in house compliance and legal departments our clients enjoy a peace of mind that their inventory is being handled within current state and federal regulations. FSI is licensed in all 50 states.   FranklinService Inc.(formally Franklin Collection Service Inc.) has a long history of supporting HFMA and has years of sponsoring state and regional meetings.

Nathan Sullivan


Mid-South Adjustment is a full-service billing and collection agency located in Pine Bluff, Arkansas. Established in 1981 and continuing its service as a family owned agency, Mid-South has proven its ability to provide consistent results for its clients.  We use industry leading telecommunication and collection technology to provide our clients with the best recoveries for their receivables. We believe in placing our clients first and making sure that, in all we do, we are looking out for their fiscal betterment. We are members of the Arkansas and American Collectors Association as well as the Better Business Bureau. There is a difference when it comes to billing and collection agencies, come see what your receivables are missing.

MSCB, Inc.

Andrew Davis

(800) 905-8067


MSCB was one of the first, and is one of the last remaining, privately held collections agencies to work exclusively in healthcare.  Nobody understands healthcare self-pay recovery better than MSCB.  We know we are not just working with a debtor but also with a patient.  MSCB believes you must balance recovery with care.  Our Revenue Enhancement Program for self-pay collections can start at Day 1 or it can be installed between your in-house efforts and primary collections. MSCB’s collection program will enhance your PR, increase your cash flow, and decrease your bad debt write-off.  For over 40 years MSCB has worked to combine good people with state-of-the-art technology to offer unsurpassed service and recovery.  Let MSCB share their great story with you and you can begin to share in their great results.


Mark Rowland

(800) 999-3780


Professional Credit Management, Inc. (PCM) is a regional collection agency committed to providing financial services and solutions to healthcare institutions. Established in 1980, PCM specializes in consumer debt collection, early-out services, post-assignment account litigation, presumptive charity scoring, account segmentation, payment plan management, and special A/R projects.

Our commitment to service is evident through industry affiliations, on-going training, employee incentive programs, and telecommunication and collection technology. This commitment has allowed PCM to recover receivables at a rate notably higher than national averages. PCM provides clients with online access, records all telephone calls, and is poised and capable of handling services and projects of any size to resolve clients’ A/R needs. All services are provided in a professional manner, protecting client relationships with their community and patients.

Everyone needs a Trusted Business Partner whose Performance is built on Expertise and whose Reputation is built on Results… Who’s yours?

Gold Sponsors


Nicole Cook



Your expert in Revenue Intelligence™  Smart, purpose-built technology and deep expertise to help you navigate a complex financial world.  Rely on Cloudmed’s decades of revenue cycle management experience to help you identify and capture more revenue opportunities while preventing further losses through continuous improvements.  

  • Acceleration Suite – Fast-track cash with proprietary technology backed by unmatched experience in aged, complex, and clinically challenged claims and denials. 
  • Optimization Suite – Capture missed or underpaid revenue for the care you provided, across the entire revenue cycle, with our comprehensive payment review that catches what others miss.
  • Government Navigation Suite – Optimize government reimbursement accuracy, maximize pharmacy savings, and ensure compliance with our elite team of industry specialists. 
  • Automation Suite – Simplify complex, labor-intensive workflows with automations configured, managed and optimized by our revenue cycle experts. 


Paul Phillips



Crews is a regional broker dealer headquartered in Little Rock, Arkansas. Our team includes knowledgeable and experienced professionals that specialize in the origination and distribution of revenue bonds, capital leases and other types of credit facilities. For over 40 years, we have served the financial needs of our clients through the structuring and distribution of tax-exempt and taxable bonds for new projects, refinancings, restructurings and more. This knowledge and experience coupled with hard work, integrity and exceptional service allows us to be a reliable and unique funding source for our healthcare clients in the State of Arkansas and around the nation. Crews’ parent company, First Security Bancorp, is a bank holding company based in Searcy, Arkansas, with $1.5+ billion in total capital and $8+ billion in assets.

Rob Powers 


EnableComp partners with over 1000 healthcare providers to manage Veterans Administration, Workers’ Compensation, Motor Vehicle Accident/TPL, Out-of-State Medicaid and Long Term Denials/ERISA appeals. Related services cover day 1 outsourcing, A/R management, and zero balance recovery. They also offer solutions for commercial and government denials for all payers. Clients are positioned to ensure maximum and timely reimbursement of their complex claims while improving overall yield, cash acceleration, and decreasing the cost to collect.


Anna Johnson



EngageMED was formed in January 1995 as a collaborative effort between Little Rock Family Practice Clinic and St. Vincent Infirmary. Our goal at that time was to operate a physician billing company that delivered an efficient platform for medical groups and private medical practices to outsource their revenue cycle management, which provided a pathway for independent physicians to maintain their practice autonomy.

As the landscape of delivering healthcare constantly evolves, we have made it our mission over the last 25 years to continually adapt to meet the needs of our clients.  Initially known as Arkansas Physician Management, Inc., we rebranded as EngageMED in 2018 to embody the comprehensive practice management services we provide.

Our team members focus on achieving Excellence for each client – approaching each day through the lenses of our core values: Integrity, Respect, Innovation, Service. We are proud to serve our clients as the most innovative, full-service management services organization. EngageMED … innovatively engaging with healthcare professionals to achieve success!


Crystal Mata



ESS has been providing specialized management and staffing for emergency departments and inpatient hospitalists programs for more than 20 years. We’re also the only ED/Hospitalists provider that offers 24/7 Case Management as part of our comprehensive services.

Our ability to provide partner facilities and physicians with immediate attention and prompt response is a direct reflection of our outstanding management team. We bring the talent, knowledge and resources of a larger organization to communities that often struggle to attract or retain doctors.

Our Customized Programs:

  • Emergency Departments
  • Hospitalist/Inpatient Program
  • Hybrid ED/Hospitalist Program
  • Dual ED/Hospitalist Program
  • 24/7 Case Management

To learn more about our company and our services, visit essdoc.com or call us at 888-931-8882.

Ashton Bloomingburg


Founded on a cornerstone of public accounting, HORNE has transformed into a professional services firm to solve their clients’ biggest issues. HORNE’s 2,300+ employees have skills and experiences in healthcare analytics, valuation, business growth, information technology, cybersecurity, economic recovery, people development and project management, as well as public accounting. HORNE leverages those skills and experiences to help solve their client’s biggest challenges and help them grow their business.  They still do audits and tax returns, but now, HORNE does a whole lot more.

For additional information on how HORNE can help you achieve your goals, visit the HORNE website or contact HORNE Healthcare Senior Manager Laura Gillenwater at 601.326.1378 or laura.gillenwater@horne.com, and don’t forget to check them out on LinkedIn and Twitter.

Phillip Thomas


Impact Healthcare Solutions is a dynamic healthcare business services firm specializing in Revenue Cycle Management, Healthcare Administration, and Consulting. Led by a diverse team of hospital, practice management, and revenue cycle executives, our revenue cycle professionals provide business solutions to hospitals, medical practices, and other healthcare organizations across the United States. We combine high performance and data analysis with process integrity and data security to deliver greater efficiency, lower risk, and increased payments. Providing quality services is our business.

Patrice E. McNeal 


Drawing on decades of industry experience, J.P. Morgan powers healthcare businesses that deliver critical care to communities by designing solutions to build financial strength, resiliency, and growth.

  • Not-for-Profit Hospitals

Providing financial solutions to 83 percent of healthcare systems whose revenues exceed $4 billion, we understand the capital, expansion, and financial technology needs facing today’s not-for-profit hospitals.

  • For Profit Healthcare Services

You’ll have the world’s leading healthcare bank behind you, including cross-sector specialists who deliver actionable insights, specialized data and world-class events to help you grow.

  • Healthcare IT

We design, deliver and customize agile and intuitive banking platforms that speed payments, improve cash flow and modernize back-office operations. In 2019, we increased our firmwide investment in technology to $11.5 billion to deliver these enhanced digital capabilities

Jeff Roper or Tracye Enis
501-771-4693 or 866-502-0505

www.proconsvc.comSince 1992 Professional Consulting Services, Inc. has been providing medical billing and consulting services to healthcare provider in Arkansas and surrounding states.  Our clients included hospitals, physicians, allied health providers, ambulatory surgery centers and healthcare attorneys.

PCS employees a staff of over 80 people representing hundreds of years of billing experience.  Our staff includes certified professional coders, former hospital business office managers, and clinic managers.  We provided billing, coding and compliance review in the areas of emergency medicine, anesthesia, hospitalists, chronic pain management and ambulatory surgery center to name a few.  We provide on-site physician education for documentation of government and commercial payer guideline compliance as well as chart audits.

Vonda Russell Walters


RIMR is a leading provider of revenue integrity resources with proven financial improvement outcomes.

Our consultants are results-driven healthcare professionals with over 28 years of experience and expertise in all aspects of the revenue cycle, including chargemaster, outpatient coding, coding auditing, revenue integrity management, identifying improvement opportunities in cash collections, compliance, policy writing, chart auditing, managed care contracting, and process improvement for hospitals, physician clinics, Long Term Care facilities, Critical Access Hospitals, and Rural Healthcare Clinics.


Bea Cheesman



RMC specializes in debt recovery for healthcare institutions and hospitals. Founded in 1941, it now has over thirty employees and is one of the largest and most experienced debt collection companies based in Arkansas.  RMC has been a member of the American Collectors Association, International (ACA) since 1959. With a dedicated staff, state-of-the-art technology, and its commitment to The Golden Rule philosophy at all levels of its operation, RMC consistently generates returns that are higher than the national average.  Its customized care for clients, has resulted in long-term professional relationships, an outstanding reputation, and the steady growth of the company. The administrative leadership has numerous decades of experience and competency, making them the premier collection agency in Arkansas. A key to its success is that RMC is committed to excellence continuing education, active participation in state and national professional associations, and the support of programs designed to improve the communities of its corporate locations.


Katie Clark



Healthcare is ever evolving, requiring professionals to rely on data to inform high-stakes decision-making. Extracting valuable insights from data—and making this knowledge available so people, processes, and systems can act quickly—is a challenge that when overcome yields tremendous benefits.
TIBCO makes it easier to use advanced technologies that prepare you for fast transformation on many fronts: value-based care, the digital patient experience, top-of-license practices. Trust in data is paramount, and an industry-specific system crucial for gaining a comprehensive view of practices that will answer the needs of a post-pandemic world.


Marg Louwagie



Boost productivity. Increase cash flow. Speed reimbursement. TruBridge is your one source for the people, products and processes you need to clear the way for care. TruBridge offers a broad range of scalable solutions so you can precisely meet your healthcare organization’s needs. They include our HFMA Peer Reviewed® Accounts Receivable Management Service and Revenue Cycle Management product suite, along with a variety of other effective business and consulting services. Over the past 30 years, we’ve built a reputation as a revenue cycle solutions leader and trusted partner that consistently gets results for healthcare organizations of all sizes.

Welch, Couch & Company, PA.

Bill Couch, CPA, FHFMA



Welch, Couch & Company, PA, formerly Hughes, Welch & Milligan, Ltd, is an Arkansas based full service certified public accounting firm offering comprehensive assurance, accounting, tax, and management advisory services to individuals, nonprofit, and governmental organizations in addition to a broad spectrum of other industries.

A large portion of the Firm’s practice is centered in the healthcare industry.  Welch, Couch & Company, PA, provides a wide range of personalized services to hospitals, long-term care facilities, rural health clinics, home health agencies and other healthcare organizations including but not limited to audits, cost report preparation, revenue cycle analysis, feasibility studies and many other health care reimbursement and advisory services. The Firm’s commitment to the recruitment and retention of experienced staff with years of advance training and technical expertise in the healthcare industry has afforded it the opportunity to offer superior relationship-based service and quality to its healthcare clients.