Program Content: This presentation will cover the 340B program as we knew it up to December 31,2025 and then
what it has morphed into as we move into 2026.
Learning Objectives: After attending this session, participants will be able to
Understand the 340B Program and how/why it started.
Identify what to expect as we move forward into 2026.
Program Content: Health care administrators are making denials management a number one priority. Over 12% of
hospital claims are initially denied costing health systems up to 2% of net patient revenue and that number continues to
rise. Ninety percent of those claims are preventable yet only a fraction is appealed or responded to due to lack of
resources resulting in lost revenue. Health care administrators and CFOs have also identified claim denials as their
organization’s biggest challenge. This presentation will address the impact of denials; analyze the root cause of denials
and trends to reduce denials and claim rejections; and review Medicare Coordination of Benefits We will also discuss
measuring and reporting the success of the denials management and prevention program.
Program Content: Negotiating with vendors has traditionally focused on benchmarking and pushing for the lowest
possible price. While price matters, this approach alone rarely produces sustainable results and can even strain supplier
relationships. In today’s healthcare environment, where margins are thin, costs are rising, and service quality is critical –
organizations must move beyond transactional contracting and adopt strategies that create lasting value. This session
will examine the top considerations for revenue cycle and purchased services leaders when negotiating or re-negotiating
contracts. Drawing from real-world client experiences and industry insights, we’ll explore why benchmarking has
limits, how to uncover hidden value in your supply chain, and how to develop partnerships with suppliers that drive
accountability, innovation, and improved service delivery.
Program Content: When a patient files bankruptcy, healthcare providers and their collection partners must act
immediately to comply with federal law and protect their organizations from costly violations. This session provides a
practical, compliance-focused overview of how bankruptcy impacts the healthcare revenue cycle from start to finish.
Attendees will learn what to do when a bankruptcy notice is received, when and why communication with patients must
stop, and how to distinguish between Chapter 7 and Chapter 13 cases. The presentation will walk through real-world
examples of how accounts should be handled both in-house and after placement with a collection agency. Participants
will gain a clear understanding of what debts are covered by the automatic stay, what can still be pursued, and how to
coordinate with outside counsel when litigation or credit reporting is involved. Through practical guidance, case
discussions, and live polling, attendees will leave with the tools needed to strengthen compliance, improve
communication between facility and agency, and safeguard revenue while maintaining ethical collection practices.
Program Content: This presentation will cover the evolving role of automation in the healthcare revenue cycle—
moving beyond traditional bots into the realm of agentic AI. Attendees will gain a practical understanding of how
hospitals and health systems are using advanced tools to automate decision-making, reduce manual rework, and
improve financial outcomes. We’ll start with a quick refresher on Robotic Process Automation (RPA) and how it’s still
delivering value in claims status checks, denial management, and payment posting. From there, we’ll introduce the next
generation: Agentic AI. These tools don’t just follow rules—they assess situations, prioritize actions, and adapt in real
time. You’ll see how leading organizations are deploying AI agents to manage complex workflows, from authorization
follow-ups to dynamic A/R reprioritization. Drawing on real-world case studies, this session will break down
implementation strategies, governance considerations, and the updated ROI model that reflects today’s AI costs and
capabilities. You’ll also get a toolkit of actionable resources, including an agent readiness checklist and a design
framework for identifying automation candidates in your own organization. Whether you’re just starting with RPA or
exploring generative and agentic AI, this session will help you think critically about where automation belongs, what
it’s capable of in 2025, and how to build a foundation that can evolve with technology.
