Handouts

2026 Spring Conference

Golf Outing

Spring Golf Outing – Glenwood Country Club

Leading Five Generations in the Workplace

Program Content:
With up to five generations working side by side in many workplaces, it’s imperative for students, employees, and
management to understand how different generations think and act on the job, and on the client side. In this program,
Shannon explores how to build bridges rather than barriers between generations when it comes to interoffice
communication, client prospecting, and marketing to existing and new clients.

Negotiating Non-Rate Terms in Commercial Contracts

Program Content:
This presentation will cover key strategic and tactical considerations when negotiating contracts. It will also cover key
contractual provisions and other value proposition items that impacts net revenue.

Budgeting versus Forecasting

Program Content:
This continuing professional education (CPE) course explores the distinct but complementary roles of budgeting and
forecasting in effective financial management. Participants will examine the purpose, structure, and timing of budgets
versus forecasts, and learn how each tool supports planning, performance management, and strategic decision making.

Demystifying Medicare Advantage from Care to Claims

Program Content:
Medicare Advantage plans are often misunderstood—viewed as complex, restrictive, or difficult to navigate by
providers, members, and even industry professionals. This session pulls back the curtain on how Medicare Advantage
is intended to work, connecting the dots from care delivery to claims processing and member experience. Drawing on
more than 25 years of leadership experience across payer operations, health information management, and provider
network strategy, this presentation explores the full lifecycle of a Medicare Advantage plan. Attendees will gain
insight into how care coordination, provider engagement, risk adjustment, and data exchange work together to
support quality outcomes and financial sustainability. The session will also address common misconceptions,
operational pain points, and where breakdowns most often occur between care delivery and claims. By examining
Medicare Advantage through both payer and provider lenses, this discussion highlights practical opportunities for
collaboration, transparency, and alignment. Participants will leave with a clearer understanding of how operational
decisions impact care at the point of service—and how better communication and data flow can improve outcomes for
members, providers, and plans alike. Whether you work in clinical care, administration, or operations, this session
offers a grounded, real-world perspective on Medicare Advantage and why, when done well, it can be a model that
truly works.

Accounting Standards Update for FASB & GASB

Program Content:
This presentation will focus on a combination of updates on both FASB and GASB standards, and how they apply to
healthcare organizations, as well as a refresher on internal controls and how they impact audits of your organizations.

AI Sightings in the Revenue Cycle

Program Content:
In this presentation, we will focus on how AI has so far impacted the revenue cycle and look specifically at how it has
started to present itself in our regular processes. We will look at examples of various AI implementation in facilities
and how those introductions have affected revenue cycle for good or for bad.
We will show how data is processed in a large-language model (LLM) and why that information is relevant, if not
critical, to how you interact with AI products in a world of protected health information.
It the second half of the presentation, we will evaluate the current mood from the government on AI implementation
in the revenue cycle and go over any new or proposed legislation.
We will also look at what the near to intermediate future holds for relevant AI products and processes. This will be an
intro into a discussion regarding how AI has been implemented or people’s thoughts on how they view AI’s future in
revenue cycle operations.

Navigating Healthcare Legislative and Regulatory Changes

Program Content:
This presentation will be a panel-style discussion with CFOs from various Arkansas healthcare facilities, focusing on
recent legislative and regulatory developments and their impacts on Arkansas healthcare. Discussion topics will
include the One Big Beautiful Bill Act, 340B program changes, and other items with reimbursement impacts to
Arkansas healthcare. This panel will also provide an overview of available resources that healthcare executives can
leverage to inform strategic decision-making and critical steps healthcare facilities can take to prepare for and adapt
to these developments.

Upcoming HIPAA Changes Affecting Finance Leaders

Program Content:
This session delivers a practical update on HIPAA developments with direct impact on hospital and medical practice
finance teams in 2026. We will cover the 2026 compliance deadline for the alignment of 42 C.F.R. Part 2 with HIPAA—
enabling streamlined payment and operations disclosures for substance use disorder records while preserving strict
redisclosure controls—and the HIPAA Privacy Rule changes protecting reproductive health information, including new
attestation requirements and Notice of Privacy Practices updates. We will translate the Office of Civil Rights’ (OCR)
enforcement stance on online tracking technologies into concrete steps for bill‑pay portals and revenue cycle
vendors, highlight how recognized security practices can mitigate penalties after security incidents, and identify the
2026 payer interoperability milestones that will reshape prior authorization and documentation workflows.

Future-Proofing Your Organization with Smart AI Governance

Program Content:
This session examines the emerging and fragmented field of AI law, where states are developing a patchwork of
differing AI regulations and the federal government continues to favor a de-regulatory, innovation-focused approach.
Attendees will explore how to navigate this evolving landscape using leading AI governance frameworks, learning how
to operationalize them within existing compliance programs to strengthen oversight, accountability, and audit
readiness. The session also covers vendor due diligence for organizations procuring AI solutions, offering practical
methods to assess risk, manage third-party compliance, and align governance with organizational strategy.